Terms & Conditions
Care & Product Awareness
By purchasing from our store, customers acknowledge that each jewelry item includes specific care instructions, which are clearly listed on the product page. Proper care is essential to maintain the quality and longevity of each piece. We are not responsible for damage caused by improper handling, exposure to water, chemicals, perfumes, or general wear outside of the recommended care guidelines.
All Sales Final
Due to the nature of our products and for hygiene and quality assurance reasons, all sales are final. We do not offer returns or exchanges.
Every order is carefully inspected, double-checked, and securely packaged before shipping to ensure it arrives in excellent condition.
Shipping Issues & Resolution
If an issue occurs during shipping (such as loss or damage in transit), please contact us promptly. While we are not responsible for carrier delays or mishandling, we are committed to supporting our customers and will review each case individually to find a fair resolution when possible.
